If you ordered one of our subscription services via our website, you will have used our Stripe Payment Portal to enter your payment and contact details.
Stripe is a payment portal used to securely process card payments for purchases and subscriptions, to learn more about Stripe visit - Stripe | Payment Processing Platform for the Internet
You can access your Stripe account to perform any of the following:
- Update Payment Method
- Change Contact Details
- View Invoices
- Cancel A Subscription (after minimum period)
To access the Stripe Customer Portal, click on the button or link below.
This will open the portal in a new tab.
Enter the email address you used when making the initial purchase or subscription. Then click on Send Code.
Stripe will then email you a 'one time code' which you can use to access the portal.
Enter that code into the Stripe Portal page.
You will then gain access to your customer portal page.
This will allow you to update your payment method, change details and view billing history. Subscription customers can also cancel subscriptions but please keep in mind that you may be within the minimum subscription period in which case you will still be liable for the costs of your subscription, even if you cancel the recurring payments.
You will need to repeat this process each time you want to access your customer portal.