Song Voting On Web Player & Mobile Apps in B.R

If you are using the Web Player included with our Broadcast Radio Streaming packages or our Broadcast Radio Mobile Apps (or both), you can now enable Song Voting on the players to allow listeners to offer a 'Thumbs Up' or Thumbs Down' depending on whether they like the Song that is playing.

This information is collated within the Broadcast.Radio portal and accessible via a dedicated page.

Future developments will enable stations to use this data in meaningful ways, but in this article, we will focus on enabling the feature and viewing the resulting data.

Prerequisites

To access this feature you will need:

• Broadcast.Radio Streaming & Web Player
• Broadcast Radio Mobile Apps (optional)

Please note that you only need B.R Streaming to enable this feature but if you also have Broadcast Radio Mobile Apps, the feature will also be included in your iOS and Android apps.

Enabling Song Voting On Your Web Player

To enable Song Voting on your Web Player, follow these steps:

1. Login to your Broadcast.Radio Portal and click on the Manage Web Player button on the Dashboard. 
   
   
   You can also access this via the Settings > Player menu option.
2. Scroll down to the Style section and tick the Allow Users To Vote On Songs option.
   
   
3. Click on the Save button.
   
   
4. The Web Player will now show 'thumbs up' and 'thumbs down' icons next to the play button. Listeners to use these to like or dislike a Song.
   
   

Viewing Song Voting Data

You can access the Song Voting data using these steps:

1. Login to your Broadcast.Radio portal.
2. Click on the Settings menu option and expand the History section.
3. Select Song Voting option.
   
   
   
   
4. You can the see the Song Voting Data in the main panel.
   
   
   
   
5. You can adjust the time scale filter for the results using the Drop Down Range option.
   
   
   
   
6. The number of Up/Down votes and the overall Total  are displayed to the right of each Song.
   
   

Song Voting In Mobile Apps

For customers who also have Mobile Apps (Android and iOS), the Song Voting feature should enable soon after it is enabled on the Web Player (it may take an hour or so because of data caching).

If Song Voting is not enabled in your Mobile Apps after 24 hours, follow these steps:

1. Contact support@broadcastradio.com
2. Request a Mobile App rebuild and submission.
3. Our team will then update your mobile app to the latest version and resubmit to Apple and Google.
4. This process can take up to 14 working days (although usually a lot less) so please be patient as much of it is out of our hands.
5. There is no charge for the app rebuild & submission for our Mobile App subscribers.

Also See

• Designing Your Web Player
• Setting Up & Editing Mobile Apps (for iOS & Android)